Refund policy

Refund Policy

At Skill Soft Software Solution, we strive to provide the highest quality learning experience to all our users. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy below:

  1. Eligibility for Refund:

    • Refunds are eligible within 30 days from the date of purchase.
    • To be eligible for a refund, the course or subscription must not have been completed or accessed beyond a reasonable introductory period.
  2. Refund Process:

    • To request a refund, users must contact our customer support team at contact@cursai.site or call 93533 50087 within the eligible timeframe.
    • Please provide your order number and reason for the refund request.
    • Refunds will be issued using the original payment method within 5 to 7 business days from the date of approval.
  3. Non-Refundable Items:

    • Any service fees or charges incurred during the purchase process are non-refundable.
    • Courses or subscriptions that have been accessed beyond the introductory period are not eligible for a refund.
  4. Exceptions:

    • Skill Soft Software Solution reserves the right to deny any refund request if it determines abuse of the refund policy.
    • Refunds may be denied if the user has violated our terms of service or engaged in fraudulent activity.
  5. Contact Us:

    • For any questions or concerns regarding our refund policy, please contact our customer support team at contact@cursai.site or call 93533 50087.

Skill Soft Software Solution reserves the right to update or modify this refund policy at any time without prior notice. By purchasing our courses or subscriptions, users agree to abide by the terms outlined in this policy.