Introduction: Welcome to SkillSoft India! This Privacy Policy outlines how SkillSoft India Pvt. Ltd. (“SkillSoft India,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you access and use our e-learning platform. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect:

a. Personal Information:

• When you create an account, we collect personal information such as your name, email address, and contact details.

b. Payment Information:

• For course enrollments, we collect payment information, including credit card details. This information is securely processed through third-party payment processors, and we do not store your complete payment details.

c. Usage Information:

• We may collect information about your interactions with the platform, including courses viewed, progress, and engagement metrics.

d. Device and Browser Information:

• We may collect information about your device, operating system, and browser to optimize your experience on our platform.

2. How We Use Your Information:

• We use your personal information to provide you with access to courses, process payments, and enhance your learning experience.
• Your usage information helps us improve our platform, customize content, and track the effectiveness of our courses.
• We may use your contact information to send important updates, announcements, and promotional materials related to SkillSoft India.

3. Data Security:

• We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.
• Your payment information is encrypted during transmission using Secure Socket Layer (SSL) technology.

4. Cookies and Tracking:

• We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

5. Third-Party Services:

• SkillSoft India may utilize third-party services for analytics, payment processing, and other functionalities. These services have their own privacy policies, and we recommend reviewing them.

6. Information Sharing:

• We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law.

7. Your Choices:

• You can update your account information and preferences through your profile settings.
• You have the option to unsubscribe from marketing communications at any time.

8. Children’s Privacy:

• SkillSoft India is intended for users above the age of 18. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.

9. Changes to the Privacy Policy:

• SkillSoft India may update this Privacy Policy periodically. We will notify users of any material changes through the platform or via email.

10. Contact Us:

• For questions, concerns, or requests related to your privacy, please contact us at privacy@skillsoftindia.com.

Thank you for choosing SkillSoft India for your learning journey. Your privacy is important to us, and we are committed to protecting your personal information.